Client Reviews

"In 2011 I purchased In The Ear hearing aids from another provider. This enabled me to hear much better, but they did have limitations: not being able to converse further than 2 metres, and an annoying echo and background noise. I persevered with these for over 4 years until I saw an ad in The West for invisible hearing aids from Hearing Loss Specialists. Gerry tested my hearing and said my it had deteriorated slightly, but that the new In The Ear hearing aids could make an improvement. I trialled the new hearing aids for 2 weeks and got a remote control, which I have found to be very handy for altering the volume. The trial went great and I purchased the model Advanced Range. The result is phenomenal! No echo; much lower level of background noise; I can converse with others as far as 7 metres away; I can hear a person a room away even when they are facing away; and I can now carry on a conversation with a person in a crowded room without having to nearly touch them!" P. Rappeport Yokine, WA 6060.

"I am very pleased and happy with my new hearing aid, which I got in August 2015. The money for it was well worth it. The service which I received at the Waikiki Rockingham Clinic by Mr. Gerry McDade was very good. Previously I had two different hearing aids that did not do the job that was needed so thank you very much! L. Schmechtig Parmelia, WA 6167

"I take this moment to express my gratitude and enjoyment that I found in the staff at the clinic Hearing Loss Specialists. Firstly I would like to say that the personnel behind the reception desk were very understanding and helpful to my needs on my first visit at the clinic. The specialist I am seeing is Mr. Gerry McDade who I found to be very professional and thorough with his approach to my situation in regards to my hearing loss. After having me hearing tested by Gerry he recommended that I buy a pair of the Siemens Orion2 RIC 312 hearing aids to get back 50% of my hearing. I am so pleased with the result and the advice that I received from Gerry. I cannot thank him enough. Once again thank you Gerry McDade." J. Britnell Murdoch, WA 6150

"My old set of hearing aids were basic and not really doing the job, so I found Hearing Loss Specialists and Gerry McDade. The assessment suggested I needed more advanced hearing support and purchased a set of Siemens Pure. I had trouble coming to grips with using these, but Gerry gave me a lot of support. Even when the new aids had to go in for service I was given a loan pair. In March this year I lost one of the hearing aids, so upgraded again to the Siemens Carat 7b. Whilst waiting for the insurance approval again Gerry loaned me a pair to get me by, I could not have asked for better service. I am so impressed  with the Siemens Carat 7B,  I can really hear far more than ever before, I can communicate with people now whereas I was ignoring them because I could not relate to what was being said. I had them tuned to have the telecoil and wow!! I can hear the television and my partner. Thanks Gerry, can't thank you enough." H. Welmink Mullaloo, WA 6027

"I recently purchased a ‘Siemens Carat Binax’ hearing aid from Hearing Loss Specialists and I am very happy as this has improved my ability to hear on a one to one basis and also in crowded areas where there is background noise. An excellent product. Thanks to Gerry McDade for providing me with professional advice and service." T. Borrello Wilson, WA 6107

"An amazing event took place just recently. My wife and all my friends have all learnt to speak clearly. Even TV presenters have learnt this art, all at the same time. Simply amazing! By the way, thanks for your assistance in fitting me with a terrific hearing aid. I had one previously which felt like a brick in my ear and therefore I did not wear it very often. My new one is so comfortable and efficient that I must be careful to take it out when swimming or having a shower. Not an easy task when I do not notice it at all. My hearing is now so clear that it is a pleasure to take my grandkids to a restaurant and I have no problem with background noise. Many thanks for your professional approach and backup to this terrific event in my life." D. Peden Orange Grove, WA 6109

Since recently purchasing Siemens hearing aids the difference in sound has been astonishing. Sharp sounds have disappeared & now other sounds are very clear. Hearing in crowds was always a problem, but it is so much better now. Gerry and his staff at Hearing Loss Specialists are great. L. Reynolds Sovereign Hill, WA 6041

I thoroughly enjoyed all my visits to Duncraig office. The staff were always smiling & friendly. N. Trendos Greenwood, WA 6024

I could not be happier, I've got my hearing back. The hearing aids that Gerry recommended are great. My hearing is wonderful, being able to hear in groups also not have to replace batteries. Regards, A. Hyde East Cannington, WA 6107.

I am 89 years old and these new hearing aids have made quite a difference to what I can hear. Before clarity was a real problem so therefore understanding understanding. Now I can respond in small group conversations. My wife is thrilled we can have conversations again. Shopping centres are noisy places I am finding. The service I received was very good, care was taken to make sure hearing was as clear as possible for I am severely deaf. R. J W Temple Waikiki, WA 6169

"I can now hear the direction indicator in our car (and the squeaks and rattles!) AND I can hear all the good things also, such as conversations with my friends, including the jokes that I used to miss. On my first visit to Hearing Loss Specialists my hearing loss was assessed and the corrections recorded on computer to ‘set’ my hearing aids that arrived within a couple of days. I have short hair and my aids are so very easy to wear and my friends cannot even see them. I use them everyday. I am pleased." J. South Darkan, WA 6392

Having contacted Hearing Loss Specialists for my annual check and reset of the hearing aid, I enquired about the new technology available. After a hearing test it was recommended that I upgrade to a new Signia Hearing Aid, the quality of sound I am experiencing now is so much clearer and better with the Signia Aids and the extra spent on the Charge&Go X model was worth while. No changing batteries or running out of sound, just place in charger overnight it's brilliant. In the 8 years that I have been dealing with Gerry and staff at Cannington, I have always found them to be super helpful. Thank you Hearing Loss Specialists. J.F.Godfrey Cloverdale, WA 6105

Extremely satisfied with consultation and results. K. Woolnough East Victoria Park, WA 6101.

I am very pleased with my new hearing aids. The clinician carried out thorough tests and adjustments. His instructions and advice were very clear. I feel confident with the care I receive. E.P.Marsh Augusta, WA 6290

"I have recently gone from old hearing technology from 6 years ago to the latest digital technology thanks to Hearing Loss Specialists. I must say I am impressed with the difference. I can hear from any direction and am able to communicate without straining to hear." T. Ovens Huntingdale, WA 6110

Great personal service with a smile. The follow up appointments were very helpful and fully tailored to my individual needs I am very happy with my hearing aids, they are a great improvement on my old pair. Thank you for your empathy and interest in my case. M. Pascoe Beckenham, WA 6107.

I purchased my hearing aids just before Christmas and after a couple of follow up appointments including a few adjustments and information to help me keep them in good working order. I am perfectly happy with my purchase, although I wish I did not have the need. Thank you Gerry. D. Johnson Scarborough, WA 6019.

"The service provided by Hearing Loss Specialists was excellent, friendly and very professional. I am very happy with the service and the new hearing aid supplied. Definitely deserves a star rating of 5 out of 5. Yours sincerely" T. Lui Noranda, WA 6062.

I'm very happy with the friendly service at the Hearing Loss Specialists. Gerry McDade and his staff certainly make a huge difference with there lovely manner. The hearing aids are quite comfortable and very easy to use. P. Dwyer Swanview, WA 6056.

Our rating is 5. We have always found on visiting the Cannington office, The business manager and staff in the reception to be always friendly and helpful. The Hearing Loss Specialists are very professional and helpful in ensuring we have the correct hearing aids. We strongly recommend them to our friends and family. Best regards. E. Hall & A. Hall Gosnells, WA 6110

From my initial consultation with Gerry, to getting fitted with my first pair of hearing aids, it has been a fantastic experience. Gerry was extremely informative, explaining the extent of my hearing loss, the different ranges of hearing aids and the subsequent improvement I could expect. I have had my aids for 5 weeks now and am totally blown away by the extent of improvement to both my hearing and quality of life. The after-sales service has been second to none. I can highly recommend Hearing Loss Specialists. R. Macri Ellenbrook, WA 6069.

Thank you Gerry McDade and the friendly staff at Hearing Loss Specialists Cannington for giving me back loud & clear hearing after being tested and fitted with hearing aids. I no Longer have to ask for repeats of conversation. Family and friends have noticed the change. Completely satisfied. I. Thickbroom Salter Point, WA 6152

"Dear Gerry, I am writing to express my delight with my new Siemens hearing aids. What an improvement on my old ones! no more buzzing sounds or plastic bell domes to continually work out of the ear canal. No more asking people to repeat their conversations, and more importantly no more missing out on whats going on. Attending meetings, no more sitting right at the very front row, and being unable to hear speakers properly, and to have the TV at normal sound levels. I have found the tubes stay in the ear canal much better. Once again thanking you for recommending the new hearing aids. Yours faithfully," K.Young Esperance, WA 6450.

Thank you to you Gerry and your wonderful staff. My experience with your hearing loss practice has been excellent. The hearing aids you recommended are the best I have ever had. It's a life-changing experience to be able to hear clearly and I so appreciate your patient and caring manner. Kind Regards, M. Bowden Booragoon, WA 6154.

Gerry and staff are always helpful and willing to help and ensure professional assistance. I have had my second pair which now enable me to hear correctly. Thank you, E. Hall Gosnells, WA 6110

I can only say good things about Hearing Loss Specialists. I knew I had problems hearing but thanks to them and my new hearing aids I can now join in on the conversation and not just nod and smile - not having any idea what was being said. Thanks heaps! J. Barratt Lesmurdie, WA 6076.

"I've had hearing aids fitted to both ears and service was great, I would like to thank Gerry McDade for his help." G.Watson Warwick, WA 6024.

I am pleased with my new hearing aids and with the attention given by both Gerry McDade and his staff. I hope to get more information on how to deal with my deafness but so far the result is very good.   J. Box Pemberton, WA 6260

To Hearing Loss Specialists. The Initial consultation was informative, In as much as my hearing ability was assessed in a professional manner by Specialist Gerry McDade. The range and price of hearing aids, suitable to my individual needs, was explained to me. I choose, no pressure applied. Thanks to Gerry and his staff. A. Craig Serpentine, WA 6125

Thank you to to the team. Loved it all

I have recently needed to update my hearing aids, thanks to the Hearing Loss Specialists for keeping up with the latest technology. I have two hearing aids that I wear all the time. They are practically invisible with no background noises, I hardly know they are there. At night I put the hearing aids onto the charger and by the next morning they are charged and ready to go. Thank you to the Hearing Loss Specialist & Staff for the good back up service you go out of your way to give. Thank you. E. Roger Milpara, WA 6330

Like everyone else I am extremely happy with my new Siemens Hearing Aids and found Gerry's explanations very clear and Follow up excellent. I had another brand for many years but prefer Siemens and I'm very glad I changed to Hearing Loss Specialists. Many thanks Gerry. V. Cooper Mount Pleasant, WA 6153.

The Hearing Loss Specialists have always been very helpful and accomodating with my needs. I have found Gerry to be very personable in his approach and nothing is ever to much trouble. I might add that I have just taken delivery of my third set of hearing aids from the company. P. Fuller Warwick, WA 6024.

The hearing aids that I purchased from you 2 or 3 months ago were very expensive but the best I've had out of five brands in the last twenty odd years. J. Webb Albany, WA 6330.

This is my second hearing aid set. What a difference several years have made to the result I am enjoying. Far more Clarity of peoples speech and the ability to soften the sound in crowded areas is just wonderful. Gerry's expertise in setting me up properly has been very much appreciated. No more whispers that I don't hear! R. Doughty West Perth, WA 6005.

Dear Sir, I am truly grateful for your help in restoring my hearing again. I have tried other hearing aids for years without success and I was on the point of giving up until I found you. My family & grandchildren are as happy as I am because I have what was needed "A PROFESSIONAL HEARING AID SPECIALIST" to help me out. I cannot thank you and your staff enough for your help in giving me a hearing life again, no more shouting! Thanks again, P. Audrain Mandurah, WA 6210.

Hi, it is early days for me with experiencing my new hearing aid and newly found excellent improvement in hearing. Gerry McDade made the whole process trouble free and understood the fact I only have hearing in the one ear. The improvements in technology over recent years means I now have very good hearing and it is now up to me to use my device to best effect. It is nice after 20+ years to be able to have a normal conversation in a crowd or at a restaurant. Thank you, Gerry and the staff, at Cannington. B. Smallwood Lesmurdie, WA 6076

Hi there, I am an 86 year old pensioner and I have suffered severe hearing loss, after the last 26 odd years I put it down to working with heavy industrial machinery, I have had hearing aids for approximately 20 of those years. But deterioration wore them out, I was recommended by a friend to go to Hearing Loss Specialists I had a very good experience with my first aids, just over 6 years and I'm now on my second set which I feel quite sure I'll get another 6 years, I highly recommend Hearing Loss Specialists. C. Bailey Canning Vale, WA 6155.

I found the whole experience of checking and ordering my hearing aids efficient, easy and a positive one. My hearing aids are easy to use and have made a wonderful addition to my social life. PS My family have really noticed a difference as I don't continually say 'pardon' any longer. C. Taylor Hamersley, WA 6022.

I have worn hearing aids for many years but had become disappointed with poor service and lack of interest and poor attention to detail. So I tried Hearing Loss Specialists and have NOT been disappointed. Gerry McDade and all staff with whom I have had contact, have been friendly and supportive. Gerry listened to me and understood that I have a limited income so could not afford expensive, top of the range hearing aids. His choice for me met my needs - to improve my hearing and to suit my income; I can socialise more easily and comfortably due to improved hearing. Gerry has been outstanding with follow-up service and is prepared to help me with on-going maintenance and support - something I have not had previously. Thanks Gerry for your care, expertise and support. C. Mathews Claremont WA 6010

Recently I had hearing aids fitted by Hearing Loss Specialists, I would thoroughly recommend Gerry and the team for their expert advice, care and prompt friendly service and understanding. Good hearing is the gateway to good communication skills, thanks for restoring my confidence and social life. Five star rating! S. Harvey Gosnells, WA 6110

Took me a little while to get use to the hearing aids but am happy now - I have found Gerry to be not only personable but also very professional. Many thanks Gerry. W. Newman North Perth, WA 6006

As a recent recipient of new hearing aids at Hearing Loss Specialists, I was very pleased with the service I received. The staff were kind and polite. M.Beckett Wilson, WA 6107.

Very pleased with my hearing aids and the service I received. I did not have to wait to be seen which is a bonus. S. Warren Woodlands, WA 6018.

Very pleased with my appointments and out-comes. J. Hughes Mandurah, WA 6210  

The service at the Hearing Loss Clinic at Waikiki Specialist centre was excellent. A. Wilson Mandurah, WA 6210

I was beginning to class myself as a difficult customer- just couldn't adjust to 2 different hearing aids. However, thanks to the patience and expertise of the Hearing Loss Specialists, the third one I tried was the correct one for me. I was very grateful for the trial runs which led to the right choice. K.Ford Gosnells, WA 6110.

I found Gerry McDade extremely professional and patient. My case presented quite a challenge and he was always very courteous and efficient. The administrative personnel were also very efficient and friendly. R. Stevenson Attadale, WA 6156.  

Hi All, Just to let you know that I have no problem in recommending you to my friends. My hearing aid is insured on my house insurance so all is ok. I am happy with the new hearing aid and the service that I received. Everyone was very friendly and helpful. I would give you a star rating of 5/5. E.Donahoo Gosnells, WA 6110

Good morning Gerry, Just a short, but nevertheless most sincere, note of thanks to place on record. My heartfelt gratitude to you for your skilful attention in the repairing my one hearing aid yesterday. I do appreciate this and I would like you to know this. Kind regards, A. Wilson Mandurah, WA 6210

"I have recently been provided with a hearing device by you, and I am writing to congratulate you on the device, more importantly the service and detailed followup ensuring client acceptance of particular functionality of fitted apparatus. I have been extremely impressed by the professionalism exhibited in the process and am more than happy with the value of service provided for in the cost. It is with great pleasure that the effectiveness of consultation and fitting leaves me more than satisfied with Hearing Loss Specialists as a service provider." J. Harris Carlisle, WA 6101

At the age of 91 I felt why bother it really didn't matter that my hearing had deteriorated. However on reading Hearing Loss Specialists ad in the RAC magazine I decided to make an appointment. I'm more than delighted with the professionalism of Gerry McDade's testing and programming the hearing aids, the follow up a week later showed my hearing was 100%, also the hearing aids are comfortable and discreet. My daughter is very happy she doesn't have to raise or repeat herself. I am more than satisfied, yours sincerely. S.L.Greive Swan View, WA 6050

Having recently purchased hearing aids through hearing loss Specialists, I cannot speak more highly of the individual attention and service I received. R.Reagan Canning Vale, WA 6155

As a retired professional I now realise just how much my poor hearing had been affecting my work. My reluctance to wear hearing aids definitely accelerated my retirement. Having come to my senses, coupled with a visit to "Hearing Loss Specialists" Cannington, my enjoyment of life has improved dramatically. At long last I can fully understand what people are saying! Five star service, both before and after purchase, reflects the professionalism of this organisation. Without a doubt this is the best "Investment" I've ever made. B. Hancock Booragoon, WA 6154

Hi, I did not think that it was so easy from start to finish. Have been wearing them for about a week. No one has noticed that I am wearing hearing aids. Have turned the TV volume down 12 notches, putting them in took me a while but very good now. Once again thank you very much. Kind regards. S.B.Upton Thornlie, WA 6108.

For years I have suffered hearing loss, we discovered Hearing Loss Specialists were advertised in the paper so decided to get in touch and see if anything could be done to help me. Thank you for doing so, up to yet I am very pleased with my hearing aids. H. Simpson Secret Harbour, WA 6173.

I am happy with my new hearing aids which is also an upgrade to the previous pair that I accidentally lost a while ago. The service that I received from the hearing aid specialist (Gerry McDade) has been great! He ensures that my hearing aids are kept track to perfection by making adjustments to it if need be. C. Scaglione Bassendean, WA 6054

I now have hearing aids and it's absolutely wonderful! The service I received was first class - Gerry McDade at Waikiki Private Hospital was extremely thorough as well as being a very nice person and his receptionist Dawn makes you feel relaxed and welcomed. The whole time it was a very pleasant experience. J. Porter Waikiki, WA 6169

I am very happy with Hearing Loss Specialists, who I have been dealing with for the last 6 years. They are all very helpful if you have a query. I have just purchased my second set of hearing aids and find them very good, 100% on the old ones. I would recommend Hearing Loss Specialists to everybody with no hesitations for their helpfulness and service at all times. E. Prus Greenwood, WA 6024

Initially I was wondering if a unit like this could help me but I have to say that now I am very satisfied with the progress! Thank you! I. Schorer Kalamunda, WA 6076.

"I have just had hearing aids fitted for the first time. My experience at Hearing Loss Cannington was very professional, my hearing test confirmed what myself and family already knew, I needed hearing aids. Gerry at Hearing Loss, designed a pair of hearing aids to suit my budget and hearing loss. Now at home, the tv speakers can remain in the tv, and the family are very pleased with the result, I can even hear conversations in a busy room. Great friendly service from all the team at Pattie Street Cannington. Thank you." D.Dempsey Wilson, WA 6107.

I would recommend Hearing Loss Specialists for their service and understanding. I have tried other types of hearing aids for a few years, which have not been very successful, the noise of shopping centres etc was unbearable, I would not wear them half the time because of that. The new ones I have now are brilliant, noisy areas are not a problem. The staff at Hearing Loss were very helpful and understanding. Five out of five! G. Finnie Waikiki, WA 6169.

Wished I had gone to Hearing Loss Specialists sooner- my hearing aids have changed my life. I now hear sounds I had not heard for many years and my family & friends no longer have to repeat themselves. Thank you Gerry and staff for your honesty, integrity and support. You are amazing. T. Kirk Pingelly, WA 6308.